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Community overview

Build a home for your members to connect, communicate, and collaborate.

What is a community?

A community is your private space on Root where members gather. You control who can join, how it's organized, and what members can do. Think of it as your own corner of Root, complete with channels for conversation, roles for organization, and tools for moderation.

As a community leader, you're responsible for:

  • Structure: Organizing channels and groups so members can find conversations
  • Access: Deciding who can join and what they can do
  • Culture: Setting expectations and moderating behavior
  • Growth: Inviting members and keeping them engaged

Key concepts

Before diving into specific tasks, here's how the main pieces fit together:

ConceptWhat it isLearn more
ChannelsSpaces where members communicate (text, voice, or app)Channels overview
Channel groupsContainers that organize related channels togetherChannels overview
RolesNamed sets of permissions you assign to membersRoles and permissions overview
Access rulesControls that determine who can see and use channelsManage access rules
InvitesLinks you share to let people join your communityInvite members

Community lifecycle

Communities evolve over time. Here's a typical progression:

1. Create and set up

Start by creating your community and establishing the basics:

2. Invite and grow

Bring in your first members and expand:

3. Organize and delegate

As your community grows, add structure:

4. Moderate and maintain

Keep your community healthy:

Tips for new leaders

Start small. You don't need dozens of channels on day one. Begin with a few essentials (announcements, general chat, a voice channel) and add more as your community grows.

Set clear expectations. Whether formal rules or informal norms, let members know what behavior you expect. This makes moderation easier.

Delegate when ready. You don't have to do everything yourself. Create moderator roles and assign trusted members to help manage the community.

Listen to your members. Pay attention to what channels get used, what questions come up, and what members ask for. Let their needs guide how you evolve the community.