Root support

Whether you're having trouble signing in, experiencing audio or video issues, or just need to check if everything's working as expected, you’ll find answers here. Here’s what you can do in this section:

Help and troubleshooting

• Recover your username if you’ve forgotten it
• Reset your password and get back into your account
• Troubleshoot audio or video issues during calls or meetings
• View current platform status to see if Root is running smoothly

Suggestions and issues

• Submit a suggestion or report an issue from within the app or through our website

Community support

• Root to get help from other users and the Root team

If you don't find what you're looking for, you can contact support. We're happy to help.