Default notifications

Choose what your members get notified about until they pick their own setting.

What are default notifications?

Default notifications decide which messages notify members who haven't chosen a notification setting for your community yet. There are two options:

Option	What members get
All messages	A notification for every new message
Only @mentions	A notification only when they're mentioned

If you haven't chosen a default, the setting shows Only @mentions. Members can change their own setting at any time, and their choice always wins over the default. See Community and channel notifications.

How it works in large communities

Bigger communities have a few limits, so members aren't flooded:

• More than 250 members: members who haven't chosen their own setting get Only @mentions, even if the default is All messages.
• More than 2,500 members: mobile push notifications are only sent for mentions, even to members who chose All messages.

The settings page shows a note when either limit applies to your community.

Change the default notifications

Required permissions

• Manage CommunityChange community settings

Desktop

1. Right-click the community tab, or select the community image in the sidebar.
2. Select Community settings.
3. Select the Engagement category.
4. Under Default notifications, select All messages or Only @mentions.
5. Select Save changes.

Mobile

1. Tap the community name at the top of the channel list.
2. Tap Community settings.
3. Tap Engagement.
4. Under Default notifications, tap All messages or Only @mentions.

Changes save straight away.

The change is recorded in the community's action log.