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Set your online status

Control how your availability appears to other community members.

What is online status?

Your online status shows other community members whether you're available or away. Root displays a colored indicator next to your profile picture:

Online statusIndicatorDescription
OnlineGreenOnlineYou're active and available
AwayOrangeAwayYou're temporarily unavailable
OfflineGrayOfflineYou appear offline to others

How online status works

Root calculates your visible online status using two factors: your global online status and whether you're attached to a specific community.

Global online status

Your global online status reflects your overall activity across all Root clients (Desktop and Mobile). Root tracks whether you're actively using the app, idle, or disconnected.

Community attachment

When you open a community, you become attached to it. This means Root knows you're actively viewing that community. When you switch to a different community or close Root, you become detached.

If you have multiple devices (for example, Desktop and Mobile), each device can be attached to different communities simultaneously. Root tracks each device separately and shows your online status based on whether any of your devices is attached to the community you're viewing.

Online status visibility rules

What other members see depends on two things: whether you're attached to their community, and whether you're friends:

Your situationWhat friends seeWhat non-friends see
Attached to this communityYour actual online status (Online/Away)Your actual online status (Online/Away)
Online but viewing a different communityOnline elsewhere indicatorOffline
Away but viewing a different communityAway elsewhere indicatorOffline
OfflineOfflineOffline

Friends can see that you're online even when you're in a different community. Non-friends only see your online status when you're actively viewing their community.

Online elsewhere indicator

When viewing a community, you may notice some friends have a green or orange status indicator with a small cutout (a hole in the center). This means the friend is online but currently viewing a different community.

IndicatorMeaning
Solid greenOnlineFriend is online and viewing this community
Green with cutoutOnline elsewhereFriend is online but in a different community
Solid orangeAwayFriend is away and viewing this community
Orange with cutoutAway elsewhereFriend is away but in a different community

This indicator only appears for friends. Non-friends who aren't currently viewing the community appear offline.

Automatic online status changes

Root automatically adjusts your online status based on your activity:

SituationOnline status change
No mouse or keyboard activity for 5 minutes (Desktop)Changes to Away
App is minimized or in the background (Mobile)May change to Away or Offline
App is closed or loses connectionChanges to Offline
Activity resumes or app returns to foregroundRestores to Online

These automatic changes help others know your true availability without requiring you to manually update your online status.

Manual online status as a limit

Your manual online status setting acts as an upper limit. If you set your online status to Away, Root will never show you as Online, even if you're actively using the app. This lets you stay less visible when you don't want to be disturbed.

Manual settingPossible displayed online statuses
OnlineOnline, Away, or Offline (based on activity)
AwayAway or Offline only
OfflineOffline only

Change your online status

Manually setting your online status establishes the maximum visibility level described in Manual online status as a limit. Your setting persists until you change it, even after signing out or switching devices.

  1. Select your profile picture in the top-right corner.
  2. Select your preferred online status from the dropdown menu.