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Create an account

Create a Root account to join communities and connect with others.

What is a Root account?​

A Root user account is your identity on Root. It holds information such as your email address, profile picture, and password. Everyone needs an active account to use Root.

Create your account​

Choose your language first

On mobile, tap the globe at the top left of the screen to pick the language Root uses, before you sign up. See Language.

  1. Open the Root app.
  2. Select Register.
  3. Enter your username.
  4. Enter your email address.
  5. Create a password.
  6. Select Register.
Security verification

A Security Verification pop up window may appear during registration. This verification usually completes silently in the background. If interactive verification is needed, complete the on-screen challenge to continue.

Username requirements
Unique across Root
3 to 20 characters
Letters, numbers, underscores, and periods only
Underscores and periods can't be at the start or end, or next to each other
Password requirements
At least 8 characters
At least one uppercase letter
At least one lowercase letter
At least one number
At least one special character
Not a commonly used password

Verify your email address​

After you create your account, Root sends a verification code to the email address you provided. Verifying your email:

  • Confirms you own the email address
  • Allows you to join communities that require verified members
  • Enables account recovery if you forget your password

If you don't see the verification email, check your spam or junk folder. You can ask for a new code from the screen where you enter it. See Verify your email for the steps.

  1. Select Enter code in the banner.
  2. Enter the verification code sent to your email.
  3. Select Verify.