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Create channels and channel groups

Channels are spaces where members can talk, share files, or collaborate on a specific topic. Each channel can support text, voice, or video, depending on its type.

Channel groups are collections of related channels grouped under a shared heading. They help organize the community’s layout, making it easier to find the right place to post or catch up on a conversation. For example, you might group channels under “Events,” “Off topic,” or “Projects” to make things easier to browse. Every channel must be inside some channel group.

You'll need the Channel Full Control to create channels and the Create Channel Groups permission to create groups. The Community Manage Apps permission lets you create App channels to control the placement of Apps within your community.

How to create a channel group​

  1. Right-click on any open area in the channels pane.
  2. Select Create channel gropup.
  3. Enter the name.
    • Must only contain letters, numbers, a single space, or a single apostrophe and must be 1 to 256 characters long.
  4. Optionally, select the Permissions tab if you'd like to control who can see this new channel group.
    • By default, everyone will see it.
  5. Select Create.

How to create a channel​

  1. Select the + symbol next to the channel group where you'd like to add the new channel.
  2. Enter the name.
    • Must be 1 to 256 characters long and can only include letters, numbers, and hyphens.
  3. Enter the description.
    • Must not exceed 256 characters.
  4. Select the type.
  5. Optionally, select the Permissions tab to control who has access to the channel.
    • By default, the channel's permissions will match the permissions of its channel group.
  6. Select Create.

How to organize channels into groups​

Use drag-and-drop to move channels between channel groups.