Verify your email

Confirm your email address so you can use everything on your account.

Why verify

Some communities only accept members with a verified email address, so an unverified account can be blocked from joining. Verifying also lets you use the privacy settings that require other people to be verified before they can contact you.

You only need to do this once.

Verify your email

Desktop

Root emails you a six digit code when you create your account. While your account is unverified, a blue banner at the top of the window reads Your account is not verified.

1. Select Enter code in the banner.
2. Enter the six digit code from your sign-up email.
3. Select Verify.

If you no longer have that code, select Didn't receive a code? Resend for a new one. A short countdown then shows when you can ask again.

Mobile

Root emails you a six digit code when you create your account. A Verify email row appears on your profile while your account is unverified. It disappears once you are done.

1. Tap your profile picture in the bottom navigation bar.
2. Tap Verify email. The Verify your account screen opens.
3. Enter the six digit code from your sign-up email.
4. Tap Verify.

Root confirms with Account verified successfully.

If you no longer have that code, tap Resend code for a new one. A short countdown then shows when you can ask again.

If the code does not arrive

Check your spam or junk folder first, and make sure the address on your account is the one you expect. See Change your email if it is wrong.

Requesting a new code repeatedly restarts a short waiting period before the next one can send, so ask once and give it a minute.

If it still does not arrive, contact support.